Shipping policy

We offer worldwide delivery. All international orders are sent via DHL which takes between 2-18 business days to arrive. Our Dispatch team will send you tracking information, so you can track your package.

SHIPPING COSTS

As part of our goal to bring you the best buying experience. We provide our brides  free shipping on all dresses.

PROCESSING TIME

• As a rule it takes us between 3-12 weeks to make a dress.
• The processing time starts from the moment of confirmation of the final  order and details via email.

ESTIMATED DELIVERY TIME:

• USA, Canada: 4-11 business days
• Europe: 2-11 business days
• Australia, New Zealand, and Oceania: 6-18 business days

We are doing our best to meet these shipping estimates.

CUSTOMS AND IMPORT TAXES

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Shipping / Order status Information

If you have any questions about shipping or need any information about your order status, you can contact us at email sales@eliavatine.com.